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Talking Tech: Vikram Idnani, President – CIO, Landmark Group

In the modern world that we live in, life is incomplete without technology. Laptops, mobile phones, tablets are all extensions of personal ourselves. And it’s no different in as far as running companies is concerned.

Such is the importance of a technological set up that companies – big and small – have dedicated entire departments to them, hiring top-notch experts as Chief Information Officers to guide them into the new tech-driven age.

Over the years, the role of the CIO has morphed from backroom IT employ to becoming strategic partners, taking a place alongside their C-suite peers, driving innovation and revenue-generation with their unique skill sets.

In this special feature, IMAGES Business of Fashion showcases the torchbearers of retail technology. This week, the spotlight is on Vikram Idnani, President – Chief Information Officer, Landmark Group.

About Vikram Idnani

Vikram Idnani has 28 years of global experience in the field of retail, of which 9 years were spent in the US and the rest in India.

Before joining Landmark Group as President – CIO, Idnani was Senior Vice President / Head-IT at Reliance Retail, a position he held for over 5 years (Jun 2017 – October 2022).

Prior to that, he served an 11-year stint as the Head – IT at Trent, where he was also the Chief Ethics Counsellor.

Before he moved on to senior management roles in Indian retail giants, Idnani was Engagement Director at United States, where he provided He consulted for International retail and consumer goods firms including NVR Inc., Borders, Home Depot, K-Mart, PepsiCo, MetaSolv (now Oracle) and JD Williams (UK) among others. 

He also worked with airlines, finance, home building and healthcare industries and consulted for TCS and Hi-Tech Consultants.

His strong program and change management skills were honed when he was a technology consultant in the US first and then in India and later as retail CIO. He brings a team-based and process-oriented outlook to new technology adoption.

Roles & Responsibilities

Idnani’s role at Landmark Group revolves around improving performance of businesses through systematic technology investment and measurement of returns.

While he is known for his extensive experience in supply chain and fulfilment automation at scale, Idnani focuses on digital strategy to drive the growth agenda through technology and people transformation, simplicity of operations and customer satisfaction. He also drives technology adoption through a high degree of process-orientation coupled with strong program management skills.

He is adept at hands-on development of an Omnichannel retail strategy for scale.

Idnani, who has done an Advanced Management Programme – IT strategy from Alliance Manchester Business School in 2002, and is a B.E in Computer Engineering from the University of Mumbai (1985 – 1989), is skilled in the business process improvement, program management, change management, strategic outsourcing and in building effective teams.

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