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Talking Tech: Anil Shankar, CIO Shoppers Stop

In the modern world that we live in, life is incomplete without technology. Laptops, mobile phones, tablets are all extensions of personal ourselves. And it’s no different in as far as running companies is concerned.

Such is the importance of a technological set up that companies – big and small – have dedicated entire departments to them, hiring top-notch experts as Chief Information Officers to guide them into the new tech-driven age.

Over the years, the role of the CIO has morphed from backroom IT employ to becoming strategic partners, taking a place alongside their C-suite peers, driving innovation and revenue-generation with their unique skill sets.

In this special feature, IMAGES Business of Fashion showcases the torchbearers of retail technology. This week, the spotlight is on…. Anil Shankar, CIO, Shoppers Stop.

Anil Shankar’s foray into IT began when he assumed the role of IT Manager with Sterling Holidays India Ltd. His journey into the retail sector took flight when he joined Shoppers Stop and set up its IT processes and data networks. In 2006, he took his work a notch higher by setting up technology shared services for every format in the group, which culminated in his appointment as CIO in 2014.

He has over 25 years rich experience in the field of Information Technology deployment, majorly in the Retail and Hospitality sectors. His specializations include technology strategy, digital adoption, technology led transformation, large business system implementation, process improvement, information security, IT services delivery, spend management and team building.

He has managed various leadership roles and has extensive experience in strategy, design, implementation, and support of large technology & business transformation initiatives.

Roles & Responsibilities at Shoppers Stop

  • Technology strategy
  • Digital adoption
  • Technology-led transformation,
  • Process improvement,
  • Information security
  • Spend management

Career History & Experience

  1. Shoppers Stop: CIO & VP, April 2015- present
  2. Shoppers Stop: Sr General Manager, April 2010- March 2015
  3. Shoppers Stop: General Manager, April 2007- March 2010
  4. Sterling Holiday Resorts Limited: Sr. Officer – Systems, Apr 1994 – May 1999


Indian Institute of Management, Ahmedabad, Senior Leader’s Programme, Business Administration and Management – 2008

Berhampur University, BA Economics, 1989-1991


  • Project management
  • Program management
  • Change management
  • Team building
  • Team leadership
  • SAP implementation

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