Premier apparel & beauty retailer Shoppers Stop Ltd. reported consolidated revenue of Rs 1,022 crore for Q4 FY25, up 2% year-on-year, with annual revenue touching Rs 4,436 crore, a 5% increase. EBITDA declined 6% to Rs 187 crore, and PAT dropped sharply to Rs 2 crore from Rs 21 crore in the same quarter last year.
Meanwhile, the company continued to see improvement in key operating metrics, with Average Transaction Value (ATV) up 8%, Average Selling Price (ASP) up 4%, and Items Per Transaction (IPT) up 4%. Premium brands now contribute 65% to total sales, up 7% YoY.
Kavindra Mishra, MD and CEO of Shoppers Stop Ltd, said, “Shoppers Stop delivered consistent performance despite continued softness in demand and a challenging macro environment. We achieved 4% revenue growth with 3% Like-for-Like growth (Non-GAAP), marking the second consecutive quarter of LFL growth.”
“Our strategy of premiumisation continues to yield strong results, with premium brands contributing 65% of total sales, +7% YoY. This emphasises our position as a destination of choice for modern Indian consumers seeking aspirational and world-class experiences. Our First Citizen loyalty program continues to be a cornerstone of our success, driving 82% of sales with growing repeat engagement,” he noted.
Key Performance Drivers
- Loyalty program First Citizen contributed 82% to Q4 sales, with repeat sales at 69% and total membership reaching 12.3 million. Private brands contributed Rs 145 crore in Q4, accounting for 11% of total sales and 16% in the apparel segment.
- Shoppers Stop added 21 new stores in Q4, including 5 department stores, 15 INTUNE outlets, and 1 beauty store. Capex investment for the quarter stood at Rs 52 crore, totaling Rs 192 crore for FY25.
- Value fashion brand INTUNE reported Rs 54 crore in Q4 sales (3x YoY) and Rs 192 crore annually (5x YoY), with 52 stores added during the year.
- Global SS Beauty, its beauty distribution arm, delivered Rs 67 crore in Q4 sales (+61% YoY) and Rs 236 crore for FY25.
Future Outlook
Despite softer consumer demand, Mishra is optimistic due to structural changes like traction in premiumisation, customer engagement campaigns, and India’s rising affluence and evolving consumer aspirations.
“We will continue to build strong momentum in premiumisation, Beauty and value fashion INTUNE and focus on experiential retail, digital personalisation, expansion to drive sustainable growth in FY26 and beyond,” he concluded.
